Introduction to PC Concepts, Windows and Email

Versions: All Versions of Windows

On-site training

These courses take place at your company premises


A course for complete beginners. You will learn what hardware and software is and how to operate a personal computer using Windows.Includes a free typing tutor for keyboard skills.


1, 2 or 3 days depending on the experience of the user



Read, write, communicate and comprehend at least at GET level.

Module 1: Personal Computers

  • What is a computer
  • Types of computers

Module 2: Hardware

  • Components of a PC
  • How a computer works
  • What is the system unit
  • What are input devices
  • What is an Output device
  • What is an Input/Output device?
  • What is a storage device
  • What is a peripheral device
  • Computer performance

Module 3: Networking

  • Data communications
  • What is a Network
  • E-mail
  • What is the Internet
  • How do you access the Internet

Module 4: Software Components of a computer

  • What is Computer Software
  • Operating Systems Software
  • Application software

Module 5: Working with computers safely

  • What is the purpose of ergonomic principles
  • Your working environment
  • Health and safety legislation
  • Computers and the environment
  • Safe use of electricity

Module 6: Starting up and shutting down the PC

  • Starting up
  • Shutting Down Windows
  • Problems with Starting
  • System Hangs
  • System Error messages

Module 7: Using Windows

  • Starting Programs
  • Understanding a Window
  • Menus
  • Dialogue Boxes
  • Working with more than one Window
  • Rearranging Windows on the Desktop

Module 8: Files and Folders

  • My Computer
  • My Documents
  • Control Panel
  • Drives, Folders and Files
  • Opening Folders
  • Opening Files
  • Changing the View
  • Printing a file
  • Printers
  • Changing Display properties 

Module 9: Managing Files and Folders

  • Selecting Files or Folders
  • Creating Folders
  • Moving and Copying Files between Folders and Disks
  • Copying files to another disk
  • Deleting Files or Folders
  • Restoring Deleted Files
  • Emptying the Recycle Bin
  • Renaming Files or Folders
  • Creating Shortcuts on the Desktop
  • Find File

Module 10: Sending and receiving e-Mail

  • Composing and sending an email message
  • Replying and forwarding messages
  • Adding attachments
  • Organising the inbox

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