Ms Outlook Advanced

Versions: All earlier versions, 2013 and 2016 available

On-site training

These courses take place at your company premises

Description

This course takes you beyond just sending and receiving e-mail so that you can use all the features of Outlook professionally.

Duration

1 day

NQF level 2

Prerequisites

The delegate should know how to send and reply to messages and use the calendar and contacts.

Module 1: Manage e-Mail

  •  Change Outlook mail options 
  •  Create rules to process messages
  •  Create Out of Office replies
  •  Plain text messages
  •  Use favourite folders
  •  Create and use Quick Steps
  •  Use conversation view
  •  Sort messages
  •  Manage junk e-mail

Module 2: Messages

  •  Apply stationery and themes
  •  Create a custom Outlook form

Module 3: Archive e-Mails

  •  Use Auto-Archive settings
  •  Manually archive messages
  •  The Archive mailbox

Module 4: The Calendar

  •  Change Calendar options
  •  Display an additional time zone
  •  Work with multiple calendars
  •  Create calendar groups
  •  Email calendar information
  •  Work with another person’s mail and calendar

Module 5: Tasks

  •  Assign a task
  •  Accept a task
  •  Update a task
  •  Send a task update
  •  Track assigned tasks

Module 6:  Notes

  •  Create notes
  •  Edit, print and delete  notes
  •  Forward notes
  •  Assign contacts to notes

Module 7: Use OneNote and Outlook

  •  Send an email to OneNote
  •  Create a notebook in OneNote
  •  Create tasks in Outlook from One Note

Module 8: Mail Merge

  •  Import contacts to use in mail merge
  •  Steps in a mail merge
  •  Insert merge fields
  •  Send the merged messages

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